Winter is on the way, and with it comes cold season, less sunlight, more layers and for many of us an overwhelming urge to hibernate with a hefty dose of comfort food. The winter months can be even more stressful than usual, with dreary days and cold weather just making everything seem a bit less […]

Meditation is a fantastic way to keep stress in check; a daily practice is brilliant for keeping the mind calm and on an even keel… but what if you don’t have time to meditate? There is an old Zen saying that you should meditate for twenty minutes every day, unless you are very busy; then […]

There has been a lot in the media recently about wellbeing in the workplace. Everyone seems to be talking about it. Is workplace wellbeing really all that important? In a word, yes. These days our lives are more stressful than ever, with a never ending list of things we should or could be doing. Stress […]

So much has changed since I first set up Pacific Direct, but one of the major changes has been in the workforce. People used to get a job and assuming they weren’t fired or made redundant, would stay with the same company until retirement. There might be a little movement between departments, or they may […]

I’ve written before about customer complaints and how best to deal with them – but there are plenty of mistakes to be made in business that are not related to customer complaints – they can affect our relationships with suppliers and employees and even affect the way the entire brand is perceived. I believe there […]

The word “autoimmune” is something that has been coming up more and more frequently in recent years. An autoimmune disease is essentially any illness where the immune system mistakenly identifies healthy cells as foreign and so attacks them. This might be in a particular area of the body, for example in coeliac disease where the […]

Not enough entrepreneurs share the really tough, lonely and sometimes seemingly relentless pain that enterprise can sometimes bring – for a period as it seems things are falling down around us. Out of control, unaware of consequences, always experiencing new challenges the exhaustion requires enormous self discipline, self determination and I think a steely focus […]

Your business will fare much better if you make yourself redundant! What does that mean? It means that greatness in leadership comes from having a great team, and everyone working together. Each person striving to be better, win promotion, push for a new challenge, perhaps taking their career path in an international direction with all […]

When it comes to the definition of success, I think there are as many definitions as there are people in the world. There is no one-size-fits-all answer because we are all different, and we all have different values and goals. So many people though have never actually sat down and outlined exactly what success looks […]